Ready, set, go!
Once a Construction Agreement is in place, we'll begin to assemble all of the materials and fixtures that we'll need to bring your new space to life.
Special order materials may take several weeks to reach us. We'll ask you for a deposit to cover the costs of these special order items, but that will be the only time we ask you to pay up front. Later invoices will reflect work that has been already completed.
Construction that minimizes the mess
We're not going to show up with a sledgehammer, knock down walls, and then disappear for weeks at a time. Demolition won't begin until almost everything is in hand. We aim to complete the project quickly and with as little disruption to your life as possible.
Keeping kids safe, pets happy and the project on schedule
We'll kick off the project with a Pre-Construction Meeting. Together with your designer and project manager, you'll meet the lead carpenter who'll be working on your project daily. Alpha's lead carpenters are master woodworkers, expert problem-solvers, and probably moonlight as rocket scientists. We do know that they turn design magic into real rooms. During this meeting, we'll review the specifics of the project, and discuss property protection, your schedule, your pets, your alarm system—everything we need to know to make the Build process as painless as possible for you.
Regular and responsive communication
During construction, our clients have access to a designer and a project manager as well as the lead carpenter in charge of the project. We know that communication is absolutely key to our clients weathering the disruption of remodeling. We’ll do all we can to keep your project moving and reduce that disruption—and that starts with being available when you call.
Over the course of the project, your project manager will:
- Keep a job schedule posted on-site
- Meet with you weekly (at least) to answer questions and prepare you for the next week's developments
- Schedule tradesmen such as the plumber and electrician so that work runs smoothly and continuously
- Be available to you for questions and concerns
Your lead carpenter will:
- Do much of the construction and installation work
- Supervise tradesmen as necessary
- Answer your day-to-day questions
Every last detail is completed with care
When your project is finished, we know you’ll be pleased you chose Alpha. Our goal is to hear from you the next time you’re ready to remodel or build. We want you to tell all of your friends and family about the good experience you had with us. That’s how we’ve built our 30+ years of success.
Our warranty guarantees our work for a year. Please ask any of our clients about our responsiveness when questions or issues arise—far beyond that one year. Once you’ve worked with us, you’re part of a family.
Soliciting and listening to your feedback
For us, a job is only complete when we see our clients smiling. When we’re done building, we walk through a thorough punch list and our clients complete a satisfaction survey which we read — carefully.
At the end of every job, we ask our clients to rate us 1-10* — not just on the quality of the end result but on everything we’ve done from day one. If we garner less than a nine, on any step, we consider it a failure, and we make it right. (Truth is, we’re not that happy with nines.) Your home remodel isn’t just about smiling when a project is done. It’s about smiling every day we’re in your home and every day thereafter.
*97% of our clients rate us 9-10 in every category.
All smiles from start to finish!
The whole team was approachable and responsive to my emails and questions. I would recommend this company for any project, big or small.
Louise, Ann Arbor, MI
We felt very comfortable when we initially visited Alpha. We felt the staff was open, honest, and wouldn't mislead us.
Jeffrey & Kim, Ypsilanti, MI
Alpha Design's priorities are happy customers!
Hugh, Ann Arbor, MI
Cy was a fabulous construction manager. Always communicated with me about any issues, arrival time, etc... So polite and kind. Mary was also so great. She's so creative!
Karen & Dave, Ann Arbor, MI
We appreciate the quality of the work by everyone who came to our house. Dan Mattes was very patient and helpful and answered all of our questions. Our new bathrooms are great!
Steve and Melissa, Ann Arbor, MI
The entire Alpha team was so nice to work with. Every person we dealt with knew their craft and the final product is an example of that.
Jonathan and Amanda, Ann Arbor, MI
We liked the people. Good working relationship. Design fit our vision. Materials and workmanship were high quality. We would definitely use you again on a future project.
Brian and Joey, Ann Arbor, MI
Ken, Mary, and Phil made the renovation process for our bathroom-laundry room pretty painless. They kept us in the loop, cleaned up at the end of the day, and always demonstrated a high level of professionalism (early/on-time, respectful, reliable, etc.) which made them stand out compared to all the other contractors we contacted.
Adrianne and Chris, Ann Arbor, MI
The new bathroom is great. It was a very positive experience from beginning to end. The quality of the people working for
Alpha is a real credit to the company.
Chris and Pam, Ann Arbor, MI
When it comes to design, cost management and construction, the team at Alpha made me feel confident and reassured that my project would be completed on time and on budget.
Jeff and Mary, Ann Arbor, MI
I have nothing but good things to say about Alpha and what they did for us and our house. What Alpha says they will do, they do. Everyone I talked to had a horror story about contractors. Alpha is the anti-horror story. Alpha is that rarest of commodities – a genuinely reliable contractor.
Tony and Lisa, Ann Arbor, MI
I would highly recommend Alpha to others. The company workers are courteous, show respect and concern for the customer and demonstrate careful and fine workmanship.
Sara, Ann Arbor, MI
In our initial meeting, Alpha was very informative giving us a step-by-step on how and when things happen through the remodel process. Alpha took what seemed to us an overwhelming job and made it a very clear, step-by-step process ending in a great new kitchen!
George and Barb, Pinckney, MI
I absolutely love my house now. It looks brand new, and I have received many compliments from my neighbors (some of whom I have never spoken to before).
Kathy, Saline, MI
To the Alpha team who helped our kitchen be such a wonderful place for us to hang out, cook, and simply enjoy. If we had it to do over again, we wouldn’t change a single thing. We were most impressed with the professionalism you people displayed while working with us. Thank you.
Fred and Barbara, Ann Arbor, MI
We had Alpha build a two-story addition on our 1927 Dutch Colonial house. The design team at Alpha did such a good job of matching the style of the house that people who see it now believe it was all part of the original house.